AI process automation for your business
Pick the process that eats your day. We automate it with an AI agent you configure in minutes and we host and maintain.
Automating processes with artificial intelligence means handing repetitive work — answering messages, qualifying leads, processing invoices, booking appointments, updating orders — to an AI agent that runs 24/7 on your company's own rules and data. With AizuaLabs you configure it yourself in the portal in minutes, with no technical team, and it goes live the same day. From €149/mo.
Which business processes can be automated with AI?
A process is a candidate for automation when it meets three conditions at once: it repeats many times a day, it almost always follows the same script, and today a person does it by hand. If the first fails, the saving does not pay for itself. If the second fails, every case needs human judgement and the agent only gets in the way.
What automates well is work that depends on conversations or documents: answering repeated enquiries, telling apart who is serious from who is browsing, reading an invoice and pulling out its data, confirming a booking, saying where an order is. What is not worth automating is any decision that costs you a client when it goes wrong: there the agent prepares the work and a person decides.
Process optimisation with AI: from manual task to autonomous agent
Process optimisation comes after automation, not before. On paper it is easy to pick the wrong process; with an agent already running you can see where the flow actually stalls, which questions repeat and which steps are redundant. That data decides the second process, instead of intuition.
That is why we always start with one and measure the time it gives back before touching the next. A project that starts by automating five things at once usually ends with five half-finished things and nobody knowing which one was worth it.
The 6 processes companies automate first
Customer service on WhatsApp and web
Answers repeated enquiries instantly, in several languages, and hands over to a person when the case falls outside the script.
24/7 customer service agent →Lead qualification
Asks just enough to know whether a contact fits, scores them and alerts the sales rep only about the ones worth the call.
AI lead qualifier →WhatsApp sales
Reaches out, answers questions and books the visit into the calendar without intervention.
WhatsApp sales agent →Invoice and expense intake
Reads the invoice, extracts the data, classifies it and flags upcoming deadlines.
AI accounting agent →Appointment management
Confirms, reminds and reschedules by chat and WhatsApp. Natural voice handling is in development.
appointment management agent →Order tracking
Looks up order status and answers the customer without anyone opening the dashboard.
e-commerce agent →Sales process automation: leads, quotes and follow-up
Sales is where it shows first, because the cost of not automating it is not time — it is the contacts that go cold. A lead who writes on a Sunday night and gets a reply on Monday at noon has already asked two other companies.
The agent replies instantly, asks the questions that separate the browser from the buyer, and leaves the sales rep only the part that needs a person: the conversation with someone already interested. Follow-up — reminding, reactivating, flagging — is automated too, which is exactly what stops happening first when everyone is busy.
How much you save by automating a process with AI
We do not quote a generic saving figure, because it depends entirely on how many times a day the task repeats at your company, and we do not know that until we look. What is fixed is the other side of the equation: managed agents run from €149 to €349/mo, hosting and maintenance included, no lock-in.
The honest way to estimate it is to count how much time your team spends on that specific process over one week. We do that count with you in the free audit, with your numbers, before you contract anything.
See the full catalogue and what each one costs on managed AI agents, or read what an AI agent is on AI agents for business.
AI process automation from Málaga, Spain — and worldwide
We are based in Málaga, Spain, and meet companies in the city and the province in person. Everywhere else — the rest of Spain, Europe, the UK, the US, Australia, Canada and Latin America — we work by video call, which for this kind of project works just as well.
Once configured, the agents do not depend on where your company is: they work the same in Málaga as in London, Sydney or Mexico City.
If what you need is broader, see AI consulting in Málaga. If your company has the Kit Digital voucher granted, see Kit Digital in Málaga.
Frequently asked questions about AI process automation
What is the difference between process automation and an AI agent?
Classic automation runs fixed rules: if A happens, do B. An AI agent also understands natural language, chooses between options and escalates to a person when it detects something beyond its scope. In practice an AI agent is how you automate processes that depend on conversations or documents, not just structured data.
Can a process be automated without a technical team?
Yes. AizuaLabs agents are configured from a guided portal in minutes: you describe your business, upload your knowledge base and pick the channels. There is no code and no server to maintain — hosting and maintenance are on us.
Which process should be automated first?
The one that meets all three conditions: it repeats many times a day, it almost always follows the same script, and today a person does it by hand. For most small companies that is customer service on WhatsApp, appointment management or invoice intake.
Do you accept the Kit Digital voucher?
We accept the Kit Digital voucher. If yours has already been granted, tell us about your case: in that situation you only pay the VAT. How it is processed is something we go through with you, case by case.
Do you only work in Málaga?
We are based in Málaga and meet companies in the city and province in person. The rest of Spain, Europe, English-speaking markets and Latin America work by video call; the agents run the same in any location.
Which process eats your day?
Tell us in a 60-minute call. You leave it with the process identified and a real estimate, whether you contract or not.
Free 60-min audit →