AizuaLabs sets up artificial intelligence agents that serve the customers of businesses in Bizkaia, Gipuzkoa and Araba on WhatsApp, on the web and by email. They reply in Basque to anyone who writes in Basque and in Spanish to anyone who writes in Spanish, with nothing for the customer to choose. We work remotely from Málaga, and the first 60-minute audit is free.
The agent replies in the language it is written to: nothing to set up and no menu to pick from. We tried it on 7 October 2026 with our demo agent:
Egun on. Zuen produktuei buruzko informazioa nahi nuke. Euskaraz hitz egin dezakegu?
Egun on! Bai, euskaraz hitz egin dezakegu lasai 🙂 Zer produktu edo zerbitzu interesatzen zaizu gehien?
A real reply, copied as it came. Before it goes live, we review with you how it answers your business's questions.
AizuaLabsek adimen artifizialeko agenteak jartzen ditu martxan Euskadiko enpresentzat. Bezeroak euskaraz idazten badu, agenteak euskaraz erantzuten dio; gaztelaniaz idazten badu, gaztelaniaz. Lehen auditoria, 60 minutukoa, doakoa da.
SPRI, the Basque business development agency, runs the 2026 «Artificial Intelligence» grant programme for projects that apply AI services and solutions in industrial companies, and in services linked to industry, with operations in the Basque Country. Eligibility, coverage and deadlines are set by the call: before starting, we check with you whether your project fits.
Source: BOPV — Resolución de 26 de febrero de 2026, programa Inteligencia Artificial 2026 (SPRI)
With businesses across the Basque Country: Bilbao, Donostia / San Sebastián, Vitoria-Gasteiz, Getxo, Barakaldo, Irun, Durango, Eibar.
It writes standard Basque (batua) and understands the usual informal messages. Before it goes live we review with you how it answers your business's real questions and adjust its vocabulary if needed.
Yes. The same agent works as a chat on your website and on your WhatsApp, and replies in Basque or Spanish depending on how people write to it. On the website you install it by pasting a snippet; no need to change your site or provider.
We work remotely, over video calls, from Málaga. Setting it up doesn't require a visit: the agent connects to your WhatsApp, website and email, and we review it with you before it talks to your customers.
It depends on the agent and the channels. Ready-to-use agents show their price in the agents store; in the free 60-minute audit we tell you which one fits and which doesn't. See the agents store →
Only what it needs to help them: name, contact details and the subject. It explains how their data is handled from the first message and never asks for health data, bank details or passwords.
In the free 60-minute audit we look at your case and tell you which agent fits.
