It answers on WhatsApp and your website, handles the usual questions, gives the booking link and leaves to reception whatever needs a person.
AizuaLabs, based in Málaga, Spain, sets up AI receptionists for dental and medical clinics across Spain: they answer on WhatsApp and on the website chat at any hour, handle opening hours, location and how to prepare for the visit, give patients the clinic's booking link and alert reception to anything that needs a person. They never ask for symptoms or medical history, and if a patient writes them, they ask them not to share it in the chat. The agent costs €249/month, VAT included. It starts with a free 60-minute audit, with no commitment, requested at aizualabs.com.
For a dental surgeon who operates across several clinics we built, as a custom project, a Telegram bot to coordinate the surgical schedule: it estimates each procedure's duration when booking and sends reminders 24 hours and 2 hours before. It is a custom development, separate from the €249/month agent, which does not send reminders. It is in production; no usage figures published yet.
The agent gives the patient your calendar's booking link (for example Cal.com or Calendly) to pick a slot. Connecting it to the clinic's management software is a custom project.
No: it handles WhatsApp and your website chat. Phone calls still go to reception.
The minimum needed to help and to book. It never asks for symptoms or medical history, and if a patient writes them, it asks them not to share them in the chat.
The agent costs €249/month, VAT included. The initial 60-minute audit is free.
That is not the idea: it takes the repetitive work, such as opening hours and the usual questions, and leaves to reception the patient contact that needs a person.
We are based in Málaga and work in Spanish and English with businesses and individuals across Spain, Europe and the Americas — from New York, Miami and Toronto to Mexico City, Santiago, Bogotá, Buenos Aires and Lima. The first 60-minute audit is free.
