Services · Catalonia

AI agents for businesses in Catalonia, in Catalan too

AizuaLabs sets up artificial intelligence agents that serve the customers of businesses in Barcelona, Girona, Tarragona and Lleida on WhatsApp, on the web and by email. They reply in Catalan to anyone who writes in Catalan and in Spanish to anyone who writes in Spanish. We work remotely from Málaga, and the first 60-minute audit is free.

In Catalan, for real

The agent replies in the language it is written to: nothing to set up and no menu to pick from. We tried it on 7 October 2026 with our demo agent:

Bon dia. Voldria informació sobre els vostres productes. Podem parlar en català?

Bon dia! 😊 Sí, perfecte, podem parlar en català sense problema. Què estàs buscant exactament: un producte concret, un servei o ja tens un pressupost en ment?

A real reply, copied as it came. Before it goes live, we review with you how it answers your business's questions.

En català

AizuaLabs posa en marxa agents d'intel·ligència artificial per a empreses de Catalunya. Si el client escriu en català, l'agent li respon en català; si escriu en castellà, en castellà. La primera auditoria, de 60 minuts, és gratuïta.

Serving customers in Catalan is not a nicety

Catalonia's Consumer Code gives consumers the right to be served, orally and in writing, in the official language of their choice. An agent that replies in Catalan to customers who write in Catalan helps you meet it, after hours too.

Source: Ley 22/2010, del Código de consumo de Cataluña, art. 128-1 (BOE)

What the agent does

Catalan government grants for adopting AI

ACCIÓ, the Catalan government's business competitiveness agency, runs the «Cupons ACCIÓ d'incorporació d'IA», which fund an AI adoption diagnosis carried out by an ACCIÓ-accredited adviser. The 2026 call is already closed. If your company already has that diagnosis, we can put it into practice with you.

Source: ACCIÓ — Cupons ACCIÓ d'incorporació d'IA

By sector

Where we work

With businesses across Catalonia: Barcelona, L'Hospitalet de Llobregat, Badalona, Terrassa, Sabadell, Mataró, Girona, Tarragona, Lleida, Reus.

Frequently asked questions

What if the customer writes in Spanish?

It replies in Spanish. The agent answers in the language it is written to, with no menus or buttons to pick a language.

Can it work as a Catalan-language chatbot on my website?

Yes. The same agent works as a chat on your website and on your WhatsApp, and replies in Catalan or Spanish depending on how people write to it. On the website you install it by pasting a snippet; no need to change your site or provider.

Do you work on site in Catalonia?

We work remotely, over video calls, from Málaga. Setting it up doesn't require a visit: the agent connects to your WhatsApp, website and email, and we review it with you before it talks to your customers.

How much does it cost?

It depends on the agent and the channels. Ready-to-use agents show their price in the agents store; in the free 60-minute audit we tell you which one fits and which doesn't. See the agents store →

What data does the agent ask your customers for?

Only what it needs to help them: name, contact details and the subject. It explains how their data is handled from the first message and never asks for health data, bank details or passwords.

Where to start?

In the free 60-minute audit we look at your case and tell you which agent fits.